|Ventra fare gate. Image credit: CTA/Flickr|
Across all forms of transportation, technology is playing a major role. In transit's case, the upgrading of fare collection systems is making it easier for people to ride. Moving to mobile apps and credit card technology reduces the manpower needed to keep up hardware, improves agencies ability to track patterns and usage, and can make it easier for visitors to use the system. Agencies from New York and Philadelphia to Chicago, Sydney and London, and others in-between are upgrading their fare collection systems - these large systems have to upgrade equipment, design new systems, and ensure it integrates to the transit agency's needs.
For more information, read the article on Governing.